M-Level Topics

Express Ticketing

December 9, 2019 Yoko Leave a Comment

Switch to turn on (Edit > Preferences > Features)
Select the registration form.
Turn on the switch for events. (Edit > Event > Registration / Enrolment) >
Set the template files and upload them.

Note

Question Type, Signature and File Upload, do not work with Express Ticketing
Checkbox, Radiobuttons – column number 1: one column more than 1: inline buttons

Front Page Variables

Variable	Definition
MANDATORY_BODY	This should be placed right above </body>
MANDATORY_HEAD	This should be placed in the <head>
MSG	error message
EVENTS	Display all the events available
EID[xxxx]	Display this event with a selector. xxxx represents EID
REGISTRATIONFORM	Display the registration form
CREDITCARDFORM	Display Credit Card Form
SESSIONVALUES	all the session value in JSON
XXXREF	Reference #

Final Page Variables

Variable	Description
TOTAL_AMOUNT_PAID	Total amount paid
EVENT_NAME[n]	Event Name
EID[n]	Event ID
EVENT_CAD[n]	Event CAD Price
EVENT_USD[n]	Event USD Price
EVENT_QTY[n]	Event Quantity
TICKETNAME[n]	Ticket Name

Variables for Official Receipt Page is also available on this page

How to Use the Enrollment Report

November 28, 2019 admin Leave a Comment

Enrollment Summary Report

Go to Reports > Registrant Reports > Enrollment Report. This report displays the enrolment information by event.

Registration period for the report
Display Mode (see the images below for more details)
- List: List the events one by one with Event Name
- Grid: Display the report like the step1 matrix using the matrix display name
Display Enabled/Enabled Events
Show Reserved Enrolment: This is applicable for those events that “the starting enrolment (reserved places)” is set to.
Show Event Code: Display Event Code or not (applicable for List mode only)
By clicking on this button, you’ll be downloading a tab delimited .txt file of this report
By clicking on the current number of the registration, you’ll be taken to the Enrollment details report.

List Mode or Grid Mode

List Mode will simply list all the enrollment information along with the event name. Grid Mode will show them in the matrix organized by “Matrix Display Name” and “Matrix Column Headings” in each individual event setting just like the step 1 page. If two events have the same Matrix Display name but different Matrix Column Headings, two columns will appear.
If Step 1 Matrix is not used, List Mode might work better for you.

List Mode

Grid Mode

Enrollment Details Report

Once you click on the current enrollment number on the Summary Report, you’ll be taken to this report. This report shows all the registrants who registered during the registration period that is selected on the previous page.
Questions on the registration form can be added to this report by checking off the question fieldname on the grey tray on the left side. This settings will be saved by event.

Show/Hide grey tray
Questions on the registration form. Check off the items and click on “update” button. The items will be added to the report.
By clicking on the column header, the report will be sorted by the column. (This is applicable for columns, Registrant Name, Reference # and Event Name only)
By clicking on the registrant name, you’ll be taken to manage registrant
By clicking on the reference #, you’ll be taken to the Official Receipt
Download the tab delimited .txt file

Mobile Customer Service

August 28, 2018 admin Leave a Comment

The e-RegisterNow Mobile Customer Service Feature allows for real time monitoring of ticket sales for your event. Once logged into the Mobile Customer Service with your personalized Ignition Key, you will be brought to that merchant accounts real time updates.

Underneath your organizations logo, to the right your accounts ‘M’ account number will be displayed adjacent to the name of the logged in user and the Ignition Key.

Located below these labels are four different buttons:

. , , , and

The small blue plus symbol will bring up the current version you are using along with Patch Notes.

Button Links.

Within the e-Ticket Counts page you will find.

e-Ticket Sold and Redemption Counts (Select the date range you’d like to see for ticket sales. Additional buttons are provided to see ticket sale counts by year, week or the current date.)
Summary (Summary of total tickets sold vs redeemed for specific merchant account.
Redemption Gates (Total number of tickets redeemed at each specific gate at your event.)
e-Ticket Types (A detailed summary of each ticket type (i.e. VIP, Weekend Pass, Daily Passes, etc…) sold vs redeemed at your event.)

Unredeem a ticket.

Unredeem a ticket (to be valid for redemption/admittance) via the tickets Reference number or Barcode(s).

Reference numbers redeem all tickets associated with it, Barcodes redeem specific tickets only, multiple barcodes can be redeemed at once, as long as they are denoted by a tilde (~). Hit the ‘UnRedeem Ticket’ button in bottom left corner to process.

Upon successful processing, the e-Ticket(s) will immediately be available for redemption at any active gate.

Search for a transaction.

Search for a transaction via: Reference Number, Card Holder’s Name, Credit Card Number, Barcode, Email, or Purchaser’s Name.

Logout of Mobile Customer Services.

After Logging out you will be brought to a login page, where you can then choose to login either to; the e-RegisterNow Home Page, the e-RegisterNow Login Page, or the Mobile Customer Service Login Page.

Use the Waiting List feature

July 11, 2018 admin Leave a Comment

Waiting List allows your registrants to sign up and be placed onto a waiting list for a sold out event or program, in order to be notified when an event’s availability changes.

*Waiting List can be found under “Tools” at the bottom of the drop down menu.

Enabling the Waiting List.

To enable the waiting list for your event can be found under; Edit > Events > [Your Event] + Edit Selected Event > Registration/ Enrolment tab > Enable Waiting List.

Customization.

When an event is ‘Sold Out‘ now instead of the icon showing, a icon will now be displayed. For your convenience a different color icon can be selected or your own custom made icon can be uploaded and used.

Data Fields.

Waiting List provides you with a detailed table of all your waiting registrants information. Each report column is as follows:

Waiting for Event – name of event registrant is waiting for (events are grouped together, so all registrants waiting for one event will be under one another).
Order – place in queue for each registrant in the event they are waiting for, decreasing or increasing this number moves the registrant up or down the list.
Event Start Date – when the event will begin.
Waiting From – the date the registrant signed up for the waiting list.
Name – full name of registrant.
Email – registrants contact email.
Phone Number – registrants contact phone number.
Spots Needed – the number of spots requested by the registrant.
Status – lists the status of each registrant on the waiting list.
Delete – remove a registrant from the waiting list.
Email (Button) – manually send an email, this will override all other statuses and can be used to give an expired registrant another change, override the queue order or even send out multiple emails to see who registers first (NOT advised).

Waiting List Status.

Waiting – the registrant has successfully signed up for the given event and is waiting for a spot to become available.
Spot Available – a spot has opened up for the given event and the system is waiting for cashier input to send out a notification email.
Sent – an email has been sent, either automatically or manually by a cashier to the registrant. The registrant will have 48 hours to successfully register.
Registered – the registrant has successfully secured their spot for the given event.
Expired – the registrant’s registration period has expired (48 hours have passed since the email was sent out) and the spot has now been given to the next person in line.

Template for Floor Plan

May 25, 2018 Yoko Leave a Comment

In order to use this floor plan function, follow the step2 below. (Sample: M3270)

Preferences > Step1 Page > Display Events as “Floor plan”
Put the variable %%step1_form_selectbox%% on step1 template
Styling the event selector by CSS

%%step1_form_selectbox%% generates the following html codes.

<div class=”Step1TFP” id=”Step1TFP”>
<div class=”FP_event” id=”ecode001″ eid=”500000531178642″>
<div class=”FP_selector”>
Step1 Selector comes here*
</div>
<div class=”FP_ecode”>001</div>
<div class=”FP_spotleft”>0</div>
</div>
</div>

*Step1 Selector

SelectBox
<select class=”step1_matrix_select” name=”ExE500000521415975[0]”>
<option selected=”selected” value=”0″>0</option>
<option value=”1″>1</option>
</select>
Checkbox
<input class=”step1_matrix_check” name=”ExE500000521415980[0]” type=”checkbox” value=”1″ />
Radio Button
<input class=”step1_matrix_radio” name=”RadioGrp_[0]” type=”radio” value=”ExE500000521421439[0]” />
Sold out
<div class=”FP_soldout”></div>

Sample Code

With CSS, the html code rendered like the image below.

Note:

Does not work with Matrix labels, Overlap events

Adding Events to Registrant

February 20, 2018 Yoko Leave a Comment

Go to Tasks > Manage Registrants…
Use the “Quick Search” field to quickly find the registrant you are looking for. You can search by first name, last name, reference number or email.
Select the registrant you wish to modify and click “View”
This will open the Registrant Details Tab. All registrants personal data is recorded here and can be modified. Click on the Registrations Tab.
This tab shows all the current events that the registrant is enrolled in. Click on the “Edit Registrations” button to edit.
From the next view, you can add new events. To show all the available events, click on the “Add Events” button.
From the events list that showed up below, select the event you wish to add. The selected events will be added to the top list with green color. Once the selection is done, click on the “Save and Process Financial Consequences”.
On the next page, it will list the new event that will be added. You can modify the payment amount and payment type (note that the payment amounts here are the event cost. No early bird will be applied). Click on “Review” when finished.
This page will allow you to review all your changes to ensure the correct events and amounts of money are being exchanged. Also, the description can be modified as you like. Click “Process” to confirm these changes.
Once the transaction has been processed, the confirmation page will load showing the breakdown. It is recommended that you send the client an updated receipt with the new changes. This can be done by clicking the blue reference number link that opens a new window of the receipt. Click on the third “here” near the top to email the official receipt. The email field is pre-populated with the clients email, and a custom message can be created for the email. Send the email to send the updated, official receipt.

Event Exporter

October 12, 2017 Yoko Leave a Comment

Event Exporter allows the clients to download all the data of existing events as a tab-delimited file.

Select from the menu bar, Tools | Import/Export | Import/Export Events. Select the option from Export Option and click on Start Export.

Commonly Used Fields
Commonly Used Fields are the fields that are used for simple events. For instance, to obtain the fields for “Group Discount”, “All Fields” is the option to select. The fields are listed below.

Fieldname	Description	Type	size	Answer	Defaut Value
ENAME	Event Name	text	255		NULL
EDISPLAYNAME	Matrix Display Name	text		if null, Event Name will be stored	NULL
ESTARTDATE	Event Start Date & Time	date	8	YYYYMMDD (20171225)	current date&time
EENDDATE	Event End Date & Time	date	8	YYYYMMDD (20171225)	current date&time
ESTARTTIME	Event Start Time	datetime	19	YYYYMMDD HH:MM:SS (2012-01-11 15:50:00)	current date&time
EENDTIME	Event End Time	datetime	19	YYYYMMDD HH:MM:SS (2012-01-11 15:50:00)	current date&time
EORDER	Event Order	number	8	e.g. 10	10
EENABLED	Event Enabled	text		YES/NO	YES
IS_LABEL	Is this a Label?	text		Y(Yes)/N(No)	N
ELOCATION	Event Location	text	255		NULL
EINSTRUCTOR	Event Instructor	text	255		NULL
ECODE	Event Code	text	35		NULL
ECATEGORIES	Event Category	text	255		NULL
EUSERFIELD1	Message 1	text	0		NULL
EUSERFIELD2	Message 2	text	0		NULL
EUSERFIELD3	Message 3	textarea	255		NULL
EREGISTRATION_FROMDATE	Registration Period Starting Date	date	8	YYYYMMDD (20171225)	current date
EREGISTRATION_TODATE	Registration Period Ending Date	date	8	YYYYMMDD (20171225)	current date
AID	Registration Form	text		Registration Form ID (Use ID Lookup on the event importer)	NULL
EENROLUNITS	Enrolment Units	text		REGISTRATION(Registrations) REGISTRANT(Registrants) RREF(Ref#)	REGISTRATION
EMAXENROL	Max Enrolment	number	8	e.g. 100	9999
E_CAD_PRICE/E_USD_PRICE	CAD/USD Price	money	10	e.g. 150.00	0.00
E_GL_CR_ACCOUNT	GL Account Number	text	35		NULL
ETAXID1	TAX1	text		Tax ID (Use ID Lookup on the event importer)	NULL
EEMAILFORM_TO_REGISTRANT_ENABLED	Send registrant standard confirmation e-mail upon registration?	text		YES/NO	NO
EEMAILFILE_TO_REGISTRANT_ENABLED	Send registrant custom confirmation e-mail upon registration?	text		YES/NO	NO
EEMAILFILE_TO_REGISTRANT_FILENAME	Custom E-mail Text Message Filename	text	95		NULL
EFILEATTACHMENT	Custom E-mail File Attachment Filename	text	95		NULL
EVIEWED_BY	Event Visible on Step 1 For:	text		ALL/CASHIERS ONLY	ALL
EPROMO_CODES	Promotion Code(s):	text	0		NULL
ESTEP1SELECTOR	Step1 Selector	text		CHECKBOX (Checkbox) RADIO (Radio) SLCT (Drop-down Quantity) TXT (Text Quantity) NONE (None)	CHECKBOX
EPAGE1_MATRIX_ENABLED	Display Event on Step 1 Event Matrix?	text		ON(Yes)/OFF(No)	OFF
EMATRIX_COLUMN_HEADING	Matrix Column Heading	text	200		NULL
EMATRIX_COLUMN_ORDER	Matrix Column Order (e.g. 1)	number	10	e.g. 10	NULL
ETHANKS_ENABLED	Display ‘Thanks’ Page instead of Payment Pages?	text		YES/NO	NO
ERECALL_ENABLED	Enable Step 2 Home Phone ‘Recall’?<	text		YES/NO	YES
ERECALC_ENABLED	Display the ‘Recalculate’ button? (Step 2)	text		YES/NO	Y
EREGISTER_ANOTHER_ENABLED	Display the ‘Register Another’ button?	text		YES/NO	YES

Virtual Terminal

September 21, 2017 Yoko Leave a Comment

Virtual Terminal let you process a one-time payment, recurring payment, planned payment.
Payments can be made toward an existing registrant or a new person. You can also enroll a person into an event. (Note: no e-ticket will be issued.)

Monthly Recurring Payment: This creates a monthly credit card payment. Once this is submitted, the future payment will appear in Tasks > Deferred Payment. When the time comes, the user needs to process the payment there. To stop the recurring payment, the record in the Deferred Payment Page needs to be deleted after the last payment.
Payment Plan: This will create a planned (scheduled) payment. When you select this type in frequency, the payment plan editor (see below) will appear.
1. Enter the Total Amount, Deposit Amount and Number of Payments (the orange box)
2. Click on the ‘Show Plan’ button
3. According to what you’ve entered, the payment plan will get calculated and be displayed on the left side (the green box).
4. Date and each amount can be adjustable. (* the total of each amount + deposit must be the same as the Total Amount that is specified at #1)
The deposit amount will be processed on the submission. The planned payment will appear in the Tasks > Deferred Payment. When the time comes, the user needs to process the payment there.
Make a payment towards existing Pending/Deferred Payments: If a registrant owe some payments, by typing the reference #, what the registrant owes will be listed in the Amount Section (See the image below). Enter each payment (partially/fully) to process. At least one slot needs to be entered.
Make a payment with event: To enroll a person into an event, select an event from the event drop down which lists all the available events (See the image below).
*Note: If the registrant is already in that event, it will just add the payment to the event.

Event Importer

September 12, 2017 Yoko Leave a Comment

Procedure:

Event Importer allows the client to upload any number of relevant data into the e-RegisterNow database. Use the procedure outlined below.
Procedure:

Create an Excel spreadsheet containing the new database entries. Each column needs a unique heading – use the event fieldnames, listed at the end. The default value will be stored for the fields that are not listed in the spreadsheet. Some fields need to be in the correct format; also shown below. Use ID for Registration Form and Tax (ID can be looked up in the Import/Export Events page).
Save the spreadsheet in the Text (Tab Delimited) format.
Use File Upload, to bring the text file into the M root directory.
Select from the menu bar, Tools | Import/Export | Import/Export Events. Type the file name that you’ve just uploaded into the textbox. Use the eye icon to view the file. Finally, click on Start Import

The data should now be imported as events. If there are any errors make sure the spreadsheet is properly setup and saved as a tab delimited text file. Listed below are the event fieldnames and formats.

SAMPLE: Excel | Tab-delimited text file

Event Fieldnames

^* Required field

Fieldname	Description	Type	size	Answer	Defaut Value
ENAME^*	Event Name	text	255		NULL
EENABLED	Event Enabled	text		YES/NO	YES
AID^*	Registration Form	text		Registration Form ID (Use ID Lookup on the event importer)	NULL
E_CAD_PRICE^*	CAD Price	money	10	e.g. 150.00	0.00
EPRICEDESC	Additional Cost Description (Steps 2-4)	text	255		NULL
EMAXENROL^*	Max Enrolment	number	8	e.g. 100	9999
ELINK_GROUP_MAX_ENROL	Group Max. Enrolment	number	8	e.g. 100	NULL
ECATEGORIES	Event Category	text	255		NULL
ETHANKS_ENABLED	Display ‘Thanks’ Page instead of Payment Pages?	text		YES/NO	NO
ERETURNURL	Direct Step 2 Return URL (English)	text	255		NULL
ETERM	Term or Period	text	50	e.g. Fall 2004	NULL
EDISPLAYNAME^*	Matrix Display Name	text		if null, Event Name will be stored	NULL
ECLASSIFICATION	Classification	text	255		NULL
ESUBCLASS	Sub-Classification	text	255		NULL
E_RETURNURL_FRENCH	Direct Step 2 Return URL (French)	text	150		NULL
E_CAD_EARLYDISCOUNT	?		20		NULL
EDISCOUNTDATE	Deadline for Early Registration	date	8	YYYYMMDD (20171225)	Current Date
EDISCOUNTTYPE	?		1		NULL
EPRICETYPE	?		1		NULL
ECOUNTOFFSET	Starting Enrolment (e.g. Reserved places)	number	8	e.g. 0	0
ECOUNTSWITCH	Display Event’s Accelerator Number?	text		YES/NO	NO
EORDER^*	Event Order	number	8	e.g. 10	10
ESTARTDATE^*	Event Start Date & Time	date	8	YYYYMMDD (20171225)	current date&time
EENDDATE^*	Event End Date & Time	date	8	YYYYMMDD (20171225)	current date&time
E_DISPLAY_QTY_ON_STEP2_PAGE	Display Editable Event Quantity?	text		Y(Yes)/N(No)	N
MAILFLAGDEFAULT	Default Snail Mail Preference in C-Level?	text		HOME(Home Address) BUSINESS(Business Address) WHERETOMAIL(where_to_mail fieldname decides) OFF(Off)	HOME
EMAIL_PRICECHANGE_TYPE	?		15		NULL
EMAIL_PRICECHANGE	?		15		NULL
ECREDITCARD_PRICECHANGE_TYPE	?		15		NULL
ECREDITCARD_PRICECHANGE	?		15		NULL
ERECALL_ENABLED	Enable Step 2 Home Phone ‘Recall’?<	text		YES/NO	YES
EREGISTER_ANOTHER_ENABLED	Display the ‘Register Another’ button?	text		YES/NO	YES
EPAGE1_MATRIX_ENABLED^*	Display Event on Step 1 Event Matrix?	text		ON(Yes)/OFF(No)	OFF
EPAGE1_MATRIX_ORIENTATION	?	text	10		COLUMNS
EPASSWORD	Event Password(s)	text	60		NULL
EEMAILFORM_TO_REGISTRANT_ENABLED	Send registrant standard confirmation e-mail upon registration?	text		YES/NO	NO
EEMAILFILE_TO_REGISTRANT_ENABLED	Send registrant custom confirmation e-mail upon registration?	text		YES/NO	NO
EEMAILFILE_TO_REGISTRANT_FILENAME	Custom E-mail Text Message Filename	text	95		NULL
EEXCLUSIVE_EVENT	?	text	3		NO
EURL	URL for Matrix Display Name Link	text	255		NULL
EFILEATTACHMENT	Custom E-mail File Attachment Filename	text	95		NULL
EBALANCEOWINGDATE	Balance Payment Due	date	8	YYYYMMDD (20171225)	current date
EREGISTRATION_FROMDATE^*	Registration Period Starting Date	date	8	YYYYMMDD (20171225)	current date
EREGISTRATION_TODATE^*	Registration Period Ending Date	date	8	YYYYMMDD (20171225)	current date
ENAME_PREFIX	Event Name – Prefix (Steps 2-4)	text	50		NULL
ENAME_SUFFIX	Event Name – Suffix (Steps 2-4)	text	50		NULL
E_USD_DEPOSIT	Event Deposit Amount (USD)	money	10	e.g. 150.00	NULL
E_USD_PRICE	Event Cost (USD)	money	10	e.g. 150.00	NULL
E_USD_EARLYDISCOUNT					NULL
E_CAD_DEPOSIT	Event Deposit Amount (CAD)	money	10	e.g. 150.00	NULL
E_GL_CR_ACCOUNT	GL Account Number	text	35		NULL
E_COUPON_FOR_2	Coupon for the discount for 2 people	text		Coupon ID	NULL
E_COUPON_2_CONDITION	Registrant/Family for the discount for 2 people	text		any(registrants) samefamily(family members)	any
E_COUPON_FOR_3	Coupon for the discount for 3 people	text		Coupon ID	NULL
E_COUPON_3_CONDITION	Registrant/Family for the discount for 3 people	text		any(registrants) samefamily(family members)	any
E_COUPON_FOR_N	Coupon for the discount for N people	text		Coupon ID	NULL
E_N	Set a number for the discount for N people	text	2		NULL
E_COUPON_N_CONDITION	Discount type for E_N	text	12	any(registrants) samefamily(family members)	any
E_COUPON_NUMREG1	Coupon for Registrant 1	text		Coupon ID	NULL
E_COUPON_NUMREG2	Coupon for Registrant 2	text		Coupon ID	NULL
E_COUPON_NUMREG3	Coupon for Registrant 3	text		Coupon ID	NULL
E_COUPON_NUMREG4	Coupon for Registrant 4	text		Coupon ID	NULL
E_COUPON_NUMREG5	Coupon for Registrant 5	text		Coupon ID	NULL
E_COUPON_NUMREG6	Coupon for Registrant 6	text		Coupon ID	NULL
E_COUPON_NUMREG7	Coupon for Registrant 7	text		Coupon ID	NULL
E_COUPON_NUMREG8	Coupon for Registrant 8	text		Coupon ID	NULL
E_COUPON_NUMREG9	Coupon for Registrant 9 and over	text		Coupon ID	NULL
E_DISPLAY_REGULAR_PRICING	Display Regular Pricing Details? (Review Page	text		YES/NO	NO
E_DISPLAY_GROUP_BOX	Display Coupon Code Box? (Step 2)	text		YES/NO/VAL(for Authentication)	NO
E_DISPLAY_COST_ON_STEP2_PAGE	Display Event Cost? (Step 2)	text		YES/NO	YES
E_GL_DB_ACCOUNT	?		35		NULL
EGROUP1	Event Group Name 1	text	20		NULL
EGROUP2	Event Group Name 2	text	20		NULL
EGROUP3	Event Group Name 3	text	20		NULL
EGROUP4	Event Group Name 4	text	20		NULL
EGROUP5	Event Group Name 5	text	20		NULL
EGROUP1COUPON	Applicable Coupon 1	text		Coupon ID	NULL
EGROUP2COUPON	Applicable Coupon 2	text		Coupon ID	NULL
EGROUP3COUPON	Applicable Coupon 3	text		Coupon ID	NULL
EGROUP4COUPON	Applicable Coupon 4	text		Coupon ID	NULL
EGROUP5COUPON	Applicable Coupon 5	text		Coupon ID	NULL
ECOLLECTION1	Event Collection Name 1	text	20		NULL
ECOLLECTION2	Event Collection Name 2	text	20		NULL
ECOLLECTION3	Event Collection Name 3	text	20		NULL
ECOLLECTION4	Event Collection Name 4	text	20		NULL
ECOLLECTION5	Event Collection Name 5	text	20		NULL
ECOLLECTION6	Event Collection Name 6	text	20		NULL
ECOLLECTION7	Event Collection Name 7	text	20		NULL
ECOLLECTION8	Event Collection Name 8	text	20		NULL
ECOLLECTION9	Event Collection Name 9	text	20		NULL
ECOLLECTION10	Event Collection Name 10	text	20		NULL
ECOLLECTION11	Event Collection Name 11	text	20		NULL
ECOLLECTION12	Event Collection Name 12	text	20		NULL
ECOLLECTIONCOUPON1	Full Collection Coupon 1	text		Coupon ID	NULL
ECOLLECTIONCOUPON2	Full Collection Coupon 2	text		Coupon ID	NULL
ECOLLECTIONCOUPON3	Full Collection Coupon 3	text		Coupon ID	NULL
ECOLLECTIONCOUPON4	Full Collection Coupon 4	text		Coupon ID	NULL
ECOLLECTIONCOUPON5	Full Collection Coupon 5	text		Coupon ID	NULL
ECOLLECTIONCOUPON6	Full Collection Coupon 6	text		Coupon ID	NULL
ECOLLECTIONCOUPON7	Full Collection Coupon 7	text		Coupon ID	NULL
ECOLLECTIONCOUPON8	Full Collection Coupon 8	text		Coupon ID	NULL
ECOLLECTIONCOUPON9	Full Collection Coupon 9	text		Coupon ID	NULL
ECOLLECTIONCOUPON10	Full Collection Coupon 10	text		Coupon ID	NULL
ECOLLECTIONCOUPON11	Full Collection Coupon 11	text		Coupon ID	NULL
ECOLLECTIONCOUPON12	Full Collection Coupon 12	text		Coupon ID	NULL
EMATRIX_COLUMN_HEADING	Matrix Column Heading	text	200		NULL
ETAXID1	TAX1	text		Tax ID (Use ID Lookup on the event importer)	NULL
ETAXID2	TAX2	text		Tax ID (Use ID Lookup on the event importer)	NULL
ETAXID3	TAX3	text		Tax ID (Use ID Lookup on the event importer)	NULL
ETAXID4	TAX4	text		Tax ID (Use ID Lookup on the event importer)	NULL
ETAXID5	TAX5	text		Tax ID (Use ID Lookup on the event importer)	NULL
ECODE	Event Code	text	35		NULL
EVIEWED_BY	Event Visible on Step 1 For:	text		ALL/CASHIERS ONLY	ALL
ESTARTTIME^*	Event Start Time	datetime	19	YYYYMMDD HH:MM:SS (2012-01-11 15:50:00)	current date&time
EENDTIME^*	Event End Time	datetime	19	YYYYMMDD HH:MM:SS (2012-01-11 15:50:00)	current date&time
ELOCATION	Event Location	text	255		NULL
EINSTRUCTOR	Event Instructor	text	255		NULL
EBLURBFILE	e-Ticket ‘Blurb’ Filename	text	255		NULL
DEALID	Package Deal Identifier	text	10		0
ENABLE_RESERVED_SEATING	Enable Reserved Seating	text		YES/NO	NULL
EDISPLAY_DATES_ENABLED	Display Date with Event Name? (Step2/Review/Step4)	text		YES/NO	YES
EMATRIX_COLUMN_COLOUR	Matrix Column Colour (e.g. #DEDEDE)	text	7		NULL
EMATRIX_COLUMN_ORDER	Matrix Column Order (e.g. 1)	number	10	e.g. 10	NULL
EBADGENAME	Event Badge Name	textarea	0		NULL
EQTY_FIELDNAME	uantity Variable’s Fieldname in Registration Form<br><dd>(e.g. ADULT_COUNT)				NULL
EQTY_DESC	Quantity Variable’s Description<br><dd>			e.g. ADULT	NULL
ELONGDESC	Event’s Long Description (note: single quotes are not permitted)	text	unlimited		NULL
EREPEAT_ENABLED	Display the ‘Repeat’ button?<	text		YES/NO	YES
EINCLUDE_STEP4_BARCODES	Barcode Text: Include on Step4?	text		YES/NO	YES
EUSERFIELD1	Message 1	text	0		NULL
EUSERFIELD2	Message 2	text	0		NULL
EUSERFIELD3	Message 3	textarea	255		NULL
EENROLUNITS	Enrolment Units	text		REGISTRATION(Registrations) REGISTRANT(Registrants) RREF(Ref#)	REGISTRATION
EDROP_CONDITION	Drop Event Condition	text	255	e.g. donate_amount <= 0.00	NULL
RS_ID	Resource Package Identifier				NULL
ME_ID	Membership Type	text		Membership ID	0
ESTEP1SELECTOR	Step1 Selector	text		CHECKBOX (Checkbox) RADIO (Radio) SLCT (Drop-down Quantity) TXT (Text Quantity) NONE (None)	CHECKBOX
ERADIOGRPNAME	Radio/Checkbox Group Name	text	20		NULL
ERADIOCOMPULSORY	Radio/Checkbox Compulsory	text		OPTIONAL/COMPULSORY	OPTIONAL
ELINK_GROUP_NAME	Linked Event Group Name	text	50		NULL
EPROMO_CODES	Promotion Code(s):	text	0		NULL
ERECALC_ENABLED	Display the ‘Recalculate’ button? (Step 2)	text		YES/NO	Y
TOP_NOTES_BOX	TOP (Selection from Preferences)	text		0-10	0
BOTTOM_NOTES_BOX	MIDDLE (Selection from Preferences)	text		0-10	0
EPAYFREQ	Payment Frequency	text		ONE-TIME MONTHLY 30D_FREETHEN_MONTHLY PRORATE PRORATE_DAILY PRORATE_MONTHLY PRORATE_QUARTERLY PREPAID_MONTHLY PREPAID_ANNUALLY	ONE-TIME
EPORTAL_EMAIL_CHECK	Guarantee only one email address per ACTIVE portal account.	text		YES/NO	NO
CLIENT_ID	Associated with which C-Level	text		C-level	Client ID
IS_MOBILE	Mobile Event?	number		1(Yes),0(No)	0
IS_LABEL^*	Is this a Label?	text		Y(Yes)/N(No)	N
EEMAILS_ASKED_TWICE	Ask the [Emailbox] question twice?	text		YES/NO	NO
EACCEPT_ONLY_UNIQUE_EMAILS	Guarantee that people have unique emails for this event?	text		YES/NO	NO
ES1S_SELECT_TYPE			55	RANGE	NULL
ESECTION	Seat Section	text	10		NULL
PAGE_BOTTOM_NOTES_BOX	BOTTOM (Selection from Preferences)	text		0-10	0
promo_from_SQL	?				0
EBOXNAME	Box Office Button Name	text	90		NULL
ENOTE_TOP	TOP (Show this box)	text			NULL
ENOTE_BOTTOM	MIDDLE (Show this box)	text			NULL
ENOTE_PAGE_BOTTOM	BOTTOM (Show this box)	text			NULL
E_ICALENDAR	Display ‘Add to your calendar’ icons?	text		NO OP1(YES at Event Date and Time) OP2(YES as all-day event)	NO
E_CCEMAILS	Carbon Copy E-Mail To	text	255		NULL
ESHOWEVENTDATE	Display Event Date under the Selector?	text		NO STARTDATE(Start Date Only) ENDDATE(End Date Only) BOTH(Start Date & End Date)	NO
ESHOWEVENTDATE_FORMAT	Event Date Format	text		2(mmm d (Mar 5) 10(mmmm d (March 5) 11(mmm d, yyyy (Mar 5, 2014)) 9 (mmmm d, yyyy (March 5, 2014)) 12 (d mmm (5 Mar)) 13 (d mmmm (5 March)) 14 (d mmm, yyyy (5 Mar, 2014) 15 (d mmmm, yyyy (5 March, 2014)) 16 (mmmm yyyy (March 2014))	NULL
EMAXENROL_PER_TRANSACTION	Maximum Enrolment per Transaction	Number	8	e.g. 1	99999
EMINENROL_PER_TRANSACTION	?	Number	8		NULL
EECARD_ENABLED	Enable e-Card Feature	text		N(No)/Y(Yes)	N
EECARD_COPYTOSENDER	Send a Copy to Sender	text		N(No)/Y(Yes)	NULL
EECARD_FILENAME	e-Card Template Filename	text	95		NULL
EECARD_ATTACHMENT	e-Card Attachment	text	95		NULL
EDEFAULT_REFUND	Refund Amount	money	10	e.g. 150.00	NULL

&nbsp

InGo Widget

August 16, 2017 Yoko Leave a Comment

To use InGo widget,

Turn on the InGo switch under the preference and enter the InGo Wedget ID
Add variables on step1 and step4 templates.

Variable	Variable Definition in eTickets
ingo_widget_login	[Step1] Display InGo login widget
ingo_widget	[Step1] Display InGo login widget (POPUP) [Step4] InGo Social Widget (POPUP)
ingo_widget_openbutton	[Step4] Button to display Confirmation Widget. (Use with ingo_widget)
ingo_widget_embedded	[Step4] InGo Social Widget & Confirmation Widget (embedded no popup)
ingo_widget_social (deprecated)	[Step4] InGo Social Widget & Confirmation Widget (embedded, no div)
ingo_widget_css	[Step1, Step4] Put this in the <head> tag to give ingo widget default style. (optional) <link rel=”stylesheet” href=”/css/eReg_InGo_style.css”>

Official Receipt

August 15, 2017 Yoko Leave a Comment

Tool Bar
Company Address Box
Registrant’s Address box
Company Logo
Receipt Title
Reference Number box
Confirmed Transaction History Section
Payment-Pending Transaction Section
Unprocessed Transaction Section
Bottom note
Barcodes

If you’d like to customize this, you can create a template file (Edit > Preferences > Template Filenames).

Sample file: https://secure.e-registernow.com/m2088/officialreceipt.htm

Variable	Variable Definition in eTickets
EREG_HEADERFILES	This always needs to go in <head> tag.
TOOLBAR	Tool Bar (if applicable). This need to be placed right under <body>.
RECEIPT_DEFAULT	Default html codes for Official Receipt
CONFIRMED_TRANSACTIONHISTORY	Confirmed Transaction History Section
PENDING_TRANSACTIONS	Pending Transaction History Section
UNPROCESSED_TRANSACTIONS	Queued Transaction History Section
BILLFROMADDRESSBOX	Company Address Box
BILLTOADDRESSBOX	Registrant’s Address box
REFDATEBOX	Reference Number box
BOTTOMNOTEBOX	Bottom Note
CURRENTDATE	Current Date (e.g.) April 8, 2017
CURRENTDATE(x)	Current Date. by entering 1, 2 or 3 for x, the format can be changed. [format] 1: April 8, 2014, 2: Apr 8, 2014, 3: 2014Apr08
MERCHANT_NAME1	Merchant Account Name
MERCHANT_NAME2	Secondary Merchant Account Name
CONTACT_COMPANY	Contact Name
CONTACT_ADDRESS	Contact Address
CONTACT_CITY	Contact City
CONTACT_PROV	Contact Province
CONTACT_POSTAL	Contact Postal Code
CONTACT_COUNTRY	Contact Country
CONTACT_PHONE	Contact Phone
CONTACT_FAX	Contact Fax
LOGO	Company Logo
REFERENCE_NUMBER	Reference Number
REGISTRANT_FULLNAME	Registrant Full Name
REGISTRANT_NAME_SALUTATION	Registrant Salutation
REGISTRANT_NAME_FIRST	Registrant First Name
REGISTRANT_NAME_MIDDLE	Registrant Middle Name
REGISTRANT_NAME_LAST	Registrant Last Name
REGISTRANT_HOME_ADDRESS	Registrant Home Address
REGISTRANT_HOME_CITY	Registrant Home City
REGISTRANT_HOME_PROVINCE	Registrant Home Province
REGISTRANT_HOME_POSTAL	Registrant Home Postal Code/Zip Code
REGISTRANT_HOME_COUNTRY	Registrant Home Country
REGISTRANT_EMAIL	Registrant Email
REGISTRANT_JOBTITLE	Registrant Job Title
REGISTRANT_BUSINESS_NAME	Registrant’s Company Name
REGISTRANT_BUSINESS_ADDRESS1	Registrant’s Company address line 1
REGISTRANT_BUSINESS_ADDRESS2	Registrant’s Company address line 2
REGISTRANT_BUSINESS_CITY	Registrant’s Company city
REGISTRANT_BUSINESS_PROVINCE	Registrant’s Company Province
REGISTRANT_BUSINESS_POSTAL	Registrant’s Company city Postal Code/Zip Code
REGISTRANT_BUSINESS_COUNTRY	Registrant’s Company Country
BARCODE	Ticket Barcode

Custom Confirmation Email Variables

July 7, 2017 Yoko Leave a Comment

All the following variables will be replaces with the appropriate data. They must be enclosed between “%% %%” to work (e.g. %%amount_paid%%).

Variables

Variable	Variable Definition in eTickets
EMAIL	Registrant’s Email
EMAIL_PRINTABLE_INVOICE_LINK	A URL link to the printable invoice.
EVENT_NAME	Name of your event as defined in event definition
EVENT_BADGENAME	Badge name of your event as defined in event definition
EVENT_LOCATION	Location as defined in Event Definition
EVENT_INSTRUCTOR	Instructor/Presentor as defined in Event Definition
EVENT_CATEGORIES	Category as defined in Event Definition. (e.g. sailing~camp~boating)
EVENT_START_DATE	First day of event as defined in Event Definition
EVENT_END_DATE	Last day of event as defined in Event Definition
EVENT_LIST_NAMES_AND_DATES	List events that the registrant has chosen, with dates. In default, they will be listed one event per line.
EVENT_LIST_NAMES_AND_DATES[,]	Same as above, except events will be listed as follows: Event1, Event2, Event3, etc.
EVENT_LIST_NAMES_AND_INSTRUCTORS	Display’s Event Names and Instructors
EVENT_LIST_NAMES_DATES_AND_TIMES	Same as EVENT_LIST_NAMES_AND_DATES, but also with times.
EVENT_LIST_NAMES_DATES_AND_TIMES[,]	Same as EVENT_LIST_NAMES_AND_DATES[,], but also with times.
EVENT_START_DATE_NICE_FORMAT	Start date of event in the following format: DayofWeek, Month DD, YYYY
MESSAGE_SUBJECT	Email’s Subject line.
PID	The C-level’s unique identifier for each person found in the C-level database.
REGISTRANT_NAME_FIRST	Registrant’s First Name inputted in the registration form
REGISTRANT_NAME_MIDDLE	Registrant’s Middle Name inputted in the registration form
REGISTRANT_NAME_LAST	Registrant’s Last Name inputted in the registration form
REGISTRANT_NAME_SALUTATION	Salutation inputted in the registration form
REGISTRANT_NAME_JOBTITLE	Job title inputted in the registration form
REGISTRANT_HOME_PHONE	Registrant’s home phone number, as entered in the registration form
REGISTRANT_HOME_FAX	Registrants’s home fax number, as entered in registration form
REGISTRANT_HOME_CELL	Registrants’s home cell number, as entered in registration form
REGISTRANT_HOME_ADDRESS	Registrants’s home address, as entered in registration form
REGISTRANT_HOME_CITY	Registrants’s home city, as entered in registration form
REGISTRANT_HOME_PROVINCE	Registrants’s home province, as entered in registration form
REGISTRANT_HOME_POSTAL	Registrants’s home postal code, as entered in registration form
REGISTRANT_HOME_COUNTRY	Registrants’s home country, as entered in registration form
REGISTRANT_BUSINESS_NAME	Registrants’s business name, as entered in registration form
REGISTRANT_BUSINESS_ADDRESS1	Registrants’s business address, as entered in registration form
REGISTRANT_BUSINESS_ADDRESS2	Registrants’s 2nd line of biz address, as entered in registration form
REGISTRANT_BUSINESS_CITY	Registrants’s business city, as entered in registration form
REGISTRANT_BUSINESS_PROVINCE	Registrants’s business province, as entered in registration form
REGISTRANT_BUSINESS_POSTAL	Registrants’s business postal code, as entered in registration form
REGISTRANT_BUSINESS_COUNTRY	Registrants’s business country, as entered in registration form
REGISTRANT_BUSINESS_PHONE	Registrants’s business phone number, as entered in registration form
PASSWORD	A arbitrary password generated for each registration.
QUESTION_FIELD=xxx	Response to a custom question, where ‘xxx’ represents the custom question’s field name (e.g.: QUESTION_FIELD=AGE)
QUESTION_FIELD_DATE=xxx	Response to a custom question, where ‘xxx’ represents the custom question’s field name (e.g.: QUESTION_FIELD=BIRTHDATE) Use when the response is of date type.
WAIVER_FIELD=xxx	Response to a custom question, where ‘xxx’ represents the custom question’s field name (e.g.: QUESTION_FIELD=PHOTOWAIVER). It the first few letters are “Yes” or “I AGREE”, it will return the contents of /MID/emailwaiver_xxx.txt. (html code can be inserted to this .txt file if the email template is html.)
PAYMENT_METHOD	The payment method used. (e.g. VISA)
REGISTRANT_SUMMARY	Displays a summary of events registered in.
REGISTRANT_SUMMARY1	Displays a summary of events registered in using a different format than REGISTRANT_SUMMARY.
REGISTRATION_FORM_EMAIL	The default registration form email
EMAIL_PRINTABLE_INVOICE_LINK	For e-Ticket users, this will send the web link to the original invoice, shown in Step 4 to the registrant
CONFIRMATION_NUMBER	Registrant’s transaction confirmation number, issued by e-RegisterNow
XXXDOLLARTYPE	Registrants currency used for payment: CAD or USD
XXXAMOUNT	Total amount of registrant’s transaction
subtotal	Subtotal
tax1amount – tax5amount	Total of tax 1 – tax 5
XXXMID	The merchant’s M account ID
XXXPAYMENTTYPE	E.g.: Visa, Mastercard, American Express, Mail, Cheque, etc.
XXXCUSTOMEMAILCC	Custom email cc address.
XXXCUSTOMEMAIL	Custom email address recipient.
XXXCUSTOMSUBJECT	Custom email’s subject.
XXXCUSTOMATTACHMENT	Custom attachment’s filename.
XXXRETURNERRORURL	Return URL.
XXXCARDHOLDERNAME	Name of credit card holder
XXXPASSWORD	A random password string (for Direct Feed clients only)
XXXTESTMODE	Status of your registration pages. 0 = Live, 1 = Accept All, 2 = Decline All.
NUMREGISTRANTS	Number of registrations in succession by the same user (every time ‘Register Another’ is clicked by the same user, this number increases by one)
LANGUAGE	Language of the registration web pages (English or French)
MESSAGE1	Corresponds to the text that is defined in event definition under the ‘Message 1’ prompt.
MESSAGE2	Corresponds to the text that is defined in event definition under the ‘Message 2’ prompt.
MESSAGE3	Corresponds to the text that is defined in event definition under the ‘Message 3’ prompt.
DATETIME	Returns registrantion date and time
DATE	Returns registrantion date
DATE_MDY	Returns registrantion date and time in the form of MDY
DATE_MMMDDYYYY	Returns registrantion date and time in the form of MMMDDYYYY
DATE_YYYYMMDD	Returns registrantion date and time in the form of YYYYMMDD
effective_date[date_format][yyyymmdd]	Return the date in the variable if registration date is prior to that date. if not, return the registration date. date_format: %M %e, %Y – April 5, 2017 %M %D, %Y – April 5th, 2017
EMBEDDED_IMAGE=xxx	Embed an image in email body. The image needs to be uploaded in the images directory. (HTML email only) (e.g. EMBEDDED_IMAGE=logo.gif)

Moving Registrants Between Events

June 20, 2016 Sebastian Leave a Comment

Go to Tasks > Manage Registrants…
Use the “Quick Search” field to quickly find the registrant you are looking for. You can search by first name, last name, reference number or email.
Select the registrant you wish to modify and click “View”
This will open the Registrant Details Tab. All registrants personal data is recorded here and can be modified. Click on the Registrations Tab.
This tab shows all the current events that the registrant is enrolled in. Click on the “Edit Registrations” button to edit.
From the next view, you can remove the current event the registrant is enrolled in, increase/decrease the quantity or add a new event. To move a registrant between events, first remove the event to remove the enrollment record and then add the event you wish to add. Click “Save and Process Financial Consequences” to continue.
On the next page, it will list the event that is to be refunded and the new event that will be added. There are three scenarios to cover here:
1. The events are equal in dollar value – in this case change the “select refund tender type” for the refunded event to “on account” and the same thing to the new event. Use the “on account” to create a money trail that will show that the registrant paid originally for the refunded event, and now the money is being used to pay for the new event. The registrant will be removed from the refunded event and enrolled in the new event.
2. If the refunded event is more than the new event, refund the difference and change the payment tender type for the new event to “on account”. The registrant will be removed from the refunded event, refunded the amount listed and enrolled in the new event. This will all be reflected in the financial and registrant enrollment reports.
3. If the refunded event is less than the new event. You will need to somehow charge the registrant the difference. You can call the client and get their CC info to process the difference. It is easier to have the client sign up through the registration process for the event they want themselves and than you can refund the cancelled event once the payment has been confirmed.
Click on “review” when finished. If you do not see “on account” as a payment option, please contact the e-RegisterNow staff to enable it for you.
This page will allow you to review all your changes to ensure the correct events and amounts of money are being exchanged. Click “Process” to confirm these changes.
Once the transaction has been processed, the confirmation page will load showing the breakdown. It is recommended that you send the client an updated receipt with the new changes. This can be done by clicking the blue reference number link that opens a new window of the receipt. Click on the third “here” near the top to email the official receipt. The email field is pre-populated with the clients email, and a custom message can be created for the email. Send the email to send the updated, official receipt.

Import Registrants

June 15, 2016 Sebastian Leave a Comment

Procedure:

Import Registrants allows the client to upload any number of relevant data into the e-RegisterNow database. An event and a registration form will have to be set up for the import to be used correctly. Use the procedure outlined below. Click here for additional screenshots.
Procedure:

Create an Excel spreadsheet containing the new database entries. Each column needs a unique heading – these will become fieldnames during the import. Use the standard fieldnames, listed at the end, when appropriate. Dates, telephone numbers, etc. need to be in the correct format; also shown below. Finally, save the spreadsheet in the Text (Tab Delimited) format.
The spreadsheet headings need to be added to a registration form. The standard fieldnames must be selected on the form, the rest will be added as custom questions:
a. Create a new registration form. For each standard fieldname, enable the corresponding standard question.
b. Add a custom question for each non-standard fieldname, using an appropriate question type. For example here is a custom, “date added” field:
Create an event using the registration form created above. Other event options don’t need to be changed. This allows the data to be imported as registrants.
The M is now ready for the import. Use File Upload, to bring the text file spreadsheet into the M. Next, select from the menu bar, Tools | Import | Import Registrants. Type the text file name into the textbox and make sure the event from part 3 is selected. Finally, click on Import Data

The data should now be imported as registrants. If there are any errors make sure the spreadsheet is properly setup and saved as a tab delimited text file. Listed below are the standard fieldnames and formats.

Standard Field Names

Fieldname	Description
RGIVEN	First name
RSURNAME	Surname
RMIDDLE	Middle name
RTITLE	Mr., Ms., Dr., etc.
RCITY	City
RPROV	Province
RCOUNTRY	Country
RPOSTAL	Postal Code
RCOMPANY	Company Name
RJOBTITLE	Company Job Title
RCOMMENTS	Comments/Notes
RSTATUS
REMAIL	Email address
RHAREAPHONE	Home Phone area code
RHPHONE	Home Phone number
RHPHONEEXT	Home Phone extension
RFAREAPHONE	Fax area code
RFPHONE	Fax number
RCAREAPHONE	Cell phone area code
RCPHONE	Cell phone number
RBADDRESS1	Business Address
RBADDRESS2	Business Address2, eg. Suite number
RBCITY	Business’ city
RBPROV	Business’ province
RBCOUNTRY	Business’ country
RBPOSTAL	Business’ postal code
RDATECREATED	Date added to database

Standard Formats

Telephone Number	123-456-7890 x 111 (ext. must be same cell as number)
Date	yyyymmdd
Phone # clean	1 column (613-(665-3333)ext2

Do not include area code

e-Ticket Resender

June 15, 2016 Sebastian Leave a Comment

email_resender The email re-sender allows the client to set up an autonomous website that allows registrants to resend their e-tickets to themselves. This feature is useful when the registrant never got the original email or has lost/deleted the email with the e-tickets. The M number using this feature must process credit card payments and capture the postal/zip code of the registrant. To use this page, create a new template file (easier to just take the step 2 template file) and add the variable “%%E-RESEND_DEFAULT%%” to it, then upload the file and link it under preferences > template files > email re-sender. Then take the link below and replace xxxx with your M number, (for example 2088).

https://secure.e-registernow.com/cgi-bin/accept.dll?state=e-resend&MID=xxxx

Place this link on your home website with a button labeled “lost tickets?” or something similar and people will be able to find their missing e-tickets.

Ad Hoc Reports

June 15, 2016 Sebastian Leave a Comment

ad_hoc_reports

Ad Hoc Reports, found under Reports > Registrant Reports, allow a user to define a custom report. This is quick and easy way to create a report from all the data captured from the registrant that cannot be found under any of the predefined reports. Events, registrants, columns, data and display of the report can be edited to suit the users need and a downloadable tab-delimited .txt file is available for import in Microsoft Excel.

URL Resources

June 15, 2016 Sebastian Leave a Comment

URL_Resources

URL Resources allow the user to link an outside URL that contains important information, downloadable resources such as PDF files or Excel Sheets, reward pages or online courses. These pages would only be available to the registrant after they have signed up for a specific event. The event can be free or charge money to ensure only registrants have access to the URL.

View Batch History

June 14, 2016 Sebastian Leave a Comment

view_batch_history The View Batch History allows the user to see individual batches that have been processed. By clicking “Done” under Status, the user can see the individual transactions that occurred within the batch checking if each one was authorized. If the transaction failed, it will list an error with the reason why.

Manage Registrants

June 13, 2016 Sebastian Leave a Comment

The Manage Registrants tab allows the user to search for all registrants that have signup for in this specific M number. You can search by first name, last name, email or reference number.

The results box will narrow down search targets as you type. To see the more detailed result, click on the “Search” button after typing in a search string.

To filter by events, use the check box “Search in specific event(s)”.

Note

Manage registrants is recommended for editing registrant information or cancelling existing enrolments.
To change from one event to another, it is recommended to use this interface to cancel the leaving event, and then use Tasks; Cashier Entry to add the new enrolment. The reason for this, is to ensure a confirmation email is sent and all coupons are triggered that are associated with the new event.
If you’re dealing with a simple, “out-of-one event” and into another event, go ahead and use this feature to accomplish this.

Example Custom Template Code

April 22, 2016 admin Leave a Comment

<html>

<head>
<title>Title of the Page</title>

<!–this variable will add information about the cashier who logged in at the top of a page–>
%%cashier_banner%%
</head>

<body>

<!–this variable is mandatory for any custom template steps 1 – 4–>
%%mandatory_system_message%%

<h4>Invoice</h4>

<br><br>%%step4_invoice_table%%<br><br>

Click here to view a %%step4_printable_invoice_link%%<br><br>

%%step4_form_hiddendata%%

</FORM>

</div>
</body>
</html>

The Code Produces: