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You are here: Home » All Blog Posts » Camp Registration Software – The Family Portal & the Electronic Wallet Feature

Camp Registration Software – The Family Portal & the Electronic Wallet Feature

November 1, 2016 Scott Cuff

  • Family Portal Login
    Family Portal Login
  • Family Portal
    Family Portal
  • Family Wallet
    Family Wallet
  • Family Credit Tab
    Family Credit Tab
  • Family Cancelations
    Family Cancelations

The Electronic Camp Wallet.

This article discusses the CAMP WALLET functionality available within the e-RegisterNow software.  The portal-login approach is usually enabled when using the camp wallet feature. In summary, what’s unbelievable is that this electronic camp wallet feature dramatically reduces the VISA and MC transaction fees charged to the camp by the merchant card acquirers. These nasty bank fees occur when parents and/or campers switch between weeks or cancel various sessions during the summer.  The churn, as we call it, creates an amazing amount of credit card fees payable to the banks unless the electronic camp wallet feature is enabled to absorb some of these fees.

The e-RegisterNow online camp registration software includes the choice of having families register via a portal-login approach or via a simple form-based approach. The former requires a family member to login first, while the latter simply presents a camp registration form template to be filled out. In either case, the electronic wallet may be used to save a lot of money!

Protect against MDR fees.

The idea is that when a camper changes weeks or cancels a registration, the resulting refund goes into an electronic wallet instead of being refunded back to VISA or MC. The CAMP WALLET is solely owned by the camp. The funds in the wallet show as a liability on the camp’s GL balance sheet. If the family wants the refund back on the credit card that made the original purchase, this can be done, but the default is to refund to the CAMP WALLET. Funds within the camp wallet can then be used at a later date to purchase another week or session.

Here’s an example of how the CAMP WALLET would work at a hockey camp.

Johnny signs up for hockey camp in week 1
Johnny cancels hockey camp in week 1
Johnny signs up for hockey camp in week2

The way this transaction happens in most summer camp registration software is:

$300 IN collected by VISA                 (CAMP pays visa MDR @ 2.5%, or $7.50)

-$300 OUT refunded to VISA            (CAMP pays visa MDR @ 2.5%, or $7.50)

$300 IN collected by VISA                 (CAMP pays visa MDR @ 2.5%, or $7.50)

Where MDR stands for the credit card merchant discount rate.

A better way of using the CAMP WALLET would be:

$300 IN collected by VISA                          (CAMP pays visa MDR @ 2.5%, or $7.50)

-$300 OUT refunded to CAMP WALLET     (CAMP pays visa MDR $0.00)

$300 IN transferred from CAMP WALLET   (CAMP pays visa MDR $0.00)

Other Wallet Facts.

  • Upon a parent logging into the family portal, the CAMP WALLET funds would be available to any member of the family wishing to use them.
  • The funds would not expire from year to year.
  • The funds can be returned to the family’s credit card any time, if requested.

The wallet funds are tied to an email address.  Up to five email addresses may be defined to belong to the same family.   Any wallet funds belonging to one of the five email addresses are available to be used by any other member of the family.

Summary of the Possible Savings Realized by the CAMP WALLET.

A. Large Day Camp

For a recent year, we ran the numbers on a large day camp and discovered that this camp issued 501 refunds totaling $185,000

We estimate that the maximum savings possible with the CAMP WALLET,

$185,000 * 2.5% = $4,625  (CAMP would save the MDR to visa @ 2.5%,)
$4625 * 0.5        = $2,313   (assume half the cancellations result in new signups)

Estimated Savings  = $6,938/year

B. Medium Sized Day Camp

Recently, for a year, we ran the numbers on a medium sized day camp and discovered that this camp issued 1083 refunds totaling $132,000!

We estimate that the maximum savings possible with the CAMP WALLET,
$132,000 * 2.5% = $3,300   (CAMP would saves the MDR to visa @ 2.5%,)
$3300 * 0.5         = $1,650   (assume half the cancellations result in new signups)

Estimated Savings  = $4,950/year

In conclusion, the family portal-login approach has some nice benefits

a) The CAMP WALLET can save the camp on credit card fees.
b) Makes it possible for families to change their programs without calling the camp.
c) Saves typing in information previously submitted, with form pre-population.
d) Keep records up-to-date, e.g.  medical forms.

Filed Under: All Blog Posts, Camp Registration Software, Camps, Course Registration, Event Registation, Event Registration Software, Our News and Enhancements, Services

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