Email Notification

E-mailing e-Tickets

March 21, 2016 admin Leave a Comment

Click on the ‘Email e-Ticket(s)’ tab

Enter the following settings:

From Email Address	Enter the email address that the email will appear to be sent from.
Recipient’s Email Address	If you would like to re-send all tickets, enter ‘ALL’. If you would like to re-send a specific ticket, enter the email address that was used to purchase that ticket.
Test Email Address	To send a test email, enter an email address to which the email should be sent. The tickets tied to the email address entered in the ‘Recipient’s Email Address’ will be sent to this test address.
Message Body	Enter the body of the email. Links to the tickets will appear at the bottom of the message.

Click on to send the email, or to send only the test email.

Mail / E-Mail

April 25, 2016 Sebastian Leave a Comment

Registration Confirmation E-Mails Send registrant standard confirmation e-mail upon registration?	If selected to “yes”, the system will send one standard email per registration to the email captured in the field “emailbox”. If a registrant can sign up for multiple events, ensure that either all the events are using standard confirmation emails or customs ones, not both. If both are turned on, the registrant will receive two emails which may confuse them thinking they were charged twice (they were not).
Send registration custom confirmation e-mail upon registration?	If selected “yes”, the system will check if a file was uploaded for the custom email. If no file is detected and the event is live, then no confirmation emails will be sent out. Custom emails are a great way to present the registration with additional information after registration, such as parking info, location directions, VIP messages, etc.
Custom E-mail text Message Filename	Enter the name of the file uploaded for the custom email. The file can be a .txt file or .html file. A .txt format is plain text that will rely on the formatting of the receiving email client to present the information to the registrant. A .html format allows full customization with use of banners, images and signatures. All emails files should be uploaded into the root directory. If two or more events can be registered for, ensure that the custom email is the same for each event or the registrant will receive an additional email for each different custom email file. It is recommended that all file names use no spaces to ensure that it is referenced properly by the system. Use “_” if a space is needed. Use the Custom E-Mail Variables to fully customize the email.
Custom E-Mail File Attachment Filename	Allows the ability to add one attachment to the confirmation email. A great way to send a guide book, health form to sign, workbook, etc. Upload the file to the root directory and ensure no spaces in file name again. Almost all format (.pdf, .xlsx, .docx) are excepted, just be wary that most email clients will flag email as “unsafe” or “malicious” if certain files are attached to an email.
Carbon Copy E-Mail File List	Enter any number of email addresses separated by “,” with no spaces. Upon every successful registration, the system will send the same confirmation email sent to the registrant to the email(s) provided. Great way to follow progress of registrations without logging into e-RegisterNow. This is event dependant and will send one email per event the registrant signed up for.
Mailing Labels Default Snail Mail Preference in C-Level?	Organizes the system that the mailing address supplied by the registrant is their home, work, “where to mail” fieldname is used on a custom registration form, or “off” is the default mailing address. Useful when creating custom reports, mailing labels, or badges.
The [Emailbox] Standard Question Ask the [Emailbox] question twice?	Any registration form that asks for an email address using the field name [emailbox] can be set to ask for the email again. As the receipt and e-tickets (if applicable) are emailed to the client, this is a great check to ensure the registrant typed their email address in correctly.
Guarantee that people have unique emails for this event?	Used when “register another” or “repeat” buttons are clicked on Step 2. Ensures that each new registrant signs up with a new unique email address. The confirmation email will still only be sent to the first registrant.

Features

March 16, 2016 Leave a Comment

Direct Feed
Direct Feed Enabled?	If you are a direct feed customer, select ‘Yes’. Direct feed is where your system connects to the payment processing from your web site (for example a shopping cart), but bypasses the registration process of eRegisterNow.
Email Notification
Send Registration Notifications to Contact Email Address?	If you would like to receive an email notification when a registrant registers, select ‘Yes’. The email will be sent to the email address provided in the ‘Contact Information’ screen.
Include Registrant’s Step 2 Information in Notification?	If ‘Yes’ is selected, the information collected by the registration form will be emailed to the the email address provided in the ‘Contact Information’ screen. Note that no credit card details will be included.
Clients Area
Automatically Update Clients Area Database?	If ‘Yes’ is selected, the registrant’s registration information will be stored in a profile in the C-level. If the registrant already has a profile in the C-level, this information will be updated.