Manual Refunds

Manual refunds do NOT remove a registrant from an event.

1. Go to Tasks > Refund
2. Search for the registrant/transaction. It is recommended to use the confirmation number of the transaction since this will automatically bring up the transaction.
3. Select the following settings
   

   Refund Amount	Select ‘Partial’ and enter the amount, or select ‘Full’
   Refund Type	Select ‘Refund’. If you select ‘Chargeback’, the customer will receive no money.
   Refund Tender Type	Select the tender type.

4. Click on  
5. A confirmation screen will appear: