{"id":411,"date":"2016-04-07T13:59:59","date_gmt":"2016-04-07T17:59:59","guid":{"rendered":"http:\/\/www.e-registernow.com\/support\/?p=411"},"modified":"2017-11-08T18:03:37","modified_gmt":"2017-11-08T23:03:37","slug":"manual-refunds","status":"publish","type":"post","link":"https:\/\/e-registernow.com\/support\/manual-refunds\/","title":{"rendered":"Manual Refunds"},"content":{"rendered":"<p>Manual refunds do NOT remove a registrant from an event.<\/p>\n<ol>\n<li>Go to Tasks &gt; Refund<\/li>\n<li>Search for the registrant\/transaction. It is recommended to use the confirmation number of the transaction since this will automatically bring up the transaction.<img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.eregisternow.com\/help\/screenshots\/refunds_refundsearch.gif\" alt=\"\" \/><\/li>\n<li>Select the following settings<img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.eregisternow.com\/help\/screenshots\/refunds_transactiondetails.gif\" alt=\"\" \/><br \/>\n<table border=\"0\">\n<tbody>\n<tr>\n<td>Refund Amount<\/td>\n<td>Select &#8216;Partial&#8217; and enter the amount, or select &#8216;Full&#8217;<\/td>\n<\/tr>\n<tr>\n<td>Refund Type<\/td>\n<td>Select &#8216;Refund&#8217;. If you select &#8216;Chargeback&#8217;, the customer will receive no money.<\/td>\n<\/tr>\n<tr>\n<td>Refund Tender Type<\/td>\n<td>Select the tender type.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/li>\n<li>Click on \u00a0<img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.eregisternow.com\/help\/screenshots\/refunds_processrefundbut.gif\" alt=\"\" \/><\/li>\n<li>A confirmation screen will appear:<img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.eregisternow.com\/help\/screenshots\/refunds_confmanual.gif\" alt=\"\" border=\"1\" \/><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Manual refunds do NOT remove a registrant from an event. Go to Tasks &gt; Refund Search for the registrant\/transaction. It is recommended to use the confirmation number of the transaction since this will automatically bring up the transaction. Select the following settings Refund Amount Select &#8216;Partial&#8217; and enter the amount, or select &#8216;Full&#8217; Refund Type [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[38],"tags":[217],"class_list":{"0":"post-411","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-refunds","7":"tag-manual-refunds","8":"entry"},"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p7kUZg-6D","jetpack_sharing_enabled":true,"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/e-registernow.com\/support\/wp-json\/wp\/v2\/posts\/411","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/e-registernow.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/e-registernow.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/e-registernow.com\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/e-registernow.com\/support\/wp-json\/wp\/v2\/comments?post=411"}],"version-history":[{"count":3,"href":"https:\/\/e-registernow.com\/support\/wp-json\/wp\/v2\/posts\/411\/revisions"}],"predecessor-version":[{"id":1256,"href":"https:\/\/e-registernow.com\/support\/wp-json\/wp\/v2\/posts\/411\/revisions\/1256"}],"wp:attachment":[{"href":"https:\/\/e-registernow.com\/support\/wp-json\/wp\/v2\/media?parent=411"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/e-registernow.com\/support\/wp-json\/wp\/v2\/categories?post=411"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/e-registernow.com\/support\/wp-json\/wp\/v2\/tags?post=411"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}