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Changing a Password

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NOTE! ONLY ADMINISTRATORS CAN CHANGE USER PASSWORDS

How to Change Passwords

  1. Go to Edit > Users
  2. Click on the user login (email address) of the user
  3. Enter the new password in both textboxes:
  4. Click on

 

Communicating Login Information to the User

When setting up a new Admin User, or resetting a password, the Administrator must communicate the login ID and password to the end user. Be sure to communicate the changes to the User in a secure manner.

Always verify the identity of the caller and note that it is better to send a new password via the user’s email address.

For security reasons the login ID and password should be sent in separate emails. References to the words “password” or “log-in id” should not be contained in the email subject line.

 

Understanding Password Security

Choosing Your Password

When choosing a password, remember that your password is case-sensitive. For example, ABCDEF is not the same as abcdef. If you need clarification of the password rules and guidelines, contact info@e-registernow.com

The following information should never be contained in your password:

  • User ID
  • First name
  • Last name
  • Address information (street, city, state or province, country, postal code)
  • Phone or fax numbers included in the account information
  • Email address

Ensuring that your Password is as secure as possible:

  • Password must be at least 8 characters long (there is no maximum).
  • Passwords cannot be all numbers or all letters.
  • Passwords must contain at least 2 numbers (or symbols).
  • Passwords should contain a mix of numbers, letters, and symbols. For extra security include a mix of uppercase and lowercase characters.
  • Passwords should not be a word or words found in the dictionary.
  • Passwords should not be recycled (used again and again).
  • Passwords should not be based on personal information such as the names of relatives, birthdays, or anniversaries.
  • Passwords should not be recorded in any medium that is not protected by either a password or by encryption.
  • Passwords should be changed at regular intervals.
  • Passwords should not be shared with anyone.
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