e-RegisterNow uses unique terminology between its staff and clients. Understanding these phrases helps the client communicate clearly to our staff where and what needs changes.
|Step 1||By default, this is the first step of the registration process. Almost all “register now”, “buy tickets” or “sign up here” buttons found on the clients website link to this step. Events are displayed in accordance to what is found under edit > events. Promo codes and Event passwords can also be set up to control what events the public can see.
Please note that cashiers will always see all events, even if expired or hidden.
|Step 2||Step 2 contains the registration forms of the event(s). here registrants fill in any questions that client asked. Some questions can be made compulsory where the registrant cannot proceed further into the registration process without filling these in.
Cashiers will have the ability to price override any event cost on this page.
|Review Step||This page will review the event names, costs and registration information for the registrant and provide all allowed methods of payments to the registrant to choose from before they head to the next step.
Cashier can also price override here.
|Step 3||Step 3 is the payment page where the credit card info (if applicable) is typed in.|
|Step 4 (Receipt page)||The final step of the registration process. The receipt is generated upon a successful transaction and along with any e-ticket(s) needed. The registrant has the option to print the receipt and e-tickets right away or wait for the confirmation email that was also sent upon page load.|
|Error Page||The error page will load when ever a specific condition is met: card declined, compulsory information missing, event full, etc. Gives the user the chance to hit back and fix the error.|